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OpenAI · resolved

Elevated latency for some API requests

The official title mentions OpenAI API. Exact affected components are unconfirmed.

Started:
Last official update:
Resolved:
Published incident duration: 210 minutes.

All impacted services have now fully recovered.

Read the full official incident ↗

MiniCrafts groups the provider's published notice by affected product. Unconfirmed scope stays unconfirmed. Published incident duration is not a measurement of downtime for every user.

What to do

Try Claude, Gemini or Perplexity for chat; for API apps, add a fallback provider.

Check current product status and troubleshoot · Usage limits and reset rules

Official update timeline

  1. · resolved

    All impacted services have now fully recovered.

  2. · monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. · identified

    We have implemented an initial mitigation and are seeing improvements in API latency. We are continuing to investigate the scope of the issue and apply additional mitigations as needed. Some requests to the Responses and Chat Completions APIs may still experience elevated latency or timeouts.

  4. · identified

    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

  5. · identified

    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

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