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OpenAI · resolved

Delayed Costs data in the Compliance API

The official title mentions OpenAI API. Exact affected components are unconfirmed.

Started:
Last official update:
Resolved:
Published incident duration: 4239 minutes.

All impacted services have now fully recovered.

Read the full official incident ↗

MiniCrafts groups the provider's published notice by affected product. Unconfirmed scope stays unconfirmed. Published incident duration is not a measurement of downtime for every user.

What to do

Try Claude, Gemini or Perplexity for chat; for API apps, add a fallback provider.

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Official update timeline

  1. · resolved

    All impacted services have now fully recovered.

  2. · monitoring

    We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.

  3. · identified

    Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.

  4. · identified

    We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.

  5. · identified

    We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.

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