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Anthropic · resolved

Delayed credits on the Claude Platform

Claude Console (platform.claude.com), Claude API (api.anthropic.com)

Started:
Last official update:
Resolved:
Published incident duration: 376 minutes.

This issue has been resolved.

Read the full official incident ↗

MiniCrafts groups the provider's published notice by affected product. Unconfirmed scope stays unconfirmed. Published incident duration is not a measurement of downtime for every user.

What to do

Switch to ChatGPT, Gemini or a local model until Claude recovers.

Check current product status and troubleshoot · Usage limits and reset rules

Official update timeline

  1. · resolved

    This issue has been resolved.

  2. · monitoring

    We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

  3. · investigating

    We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

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