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Anthropic · resolved

Degraded functionality for Claude Cowork on Windows

Claude Cowork

Started:
Last official update:
Resolved:
Published incident duration: 5961 minutes.

This issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update

Read the full official incident ↗

MiniCrafts groups the provider's published notice by affected product. Unconfirmed scope stays unconfirmed. Published incident duration is not a measurement of downtime for every user.

What to do

Switch to ChatGPT, Gemini or a local model until Claude recovers.

Check current product status and troubleshoot · Usage limits and reset rules

Official update timeline

  1. · resolved

    This issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update

  2. · identified

    A Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.

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