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Anthropic · resolved

Elevated errors loading usage data on platform.claude.com

Claude Console (platform.claude.com)

Started:
Last official update:
Resolved:
Published incident duration: 73 minutes.

This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

Read the full official incident ↗

MiniCrafts groups the provider's published notice by affected product. Unconfirmed scope stays unconfirmed. Published incident duration is not a measurement of downtime for every user.

What to do

Switch to ChatGPT, Gemini or a local model until Claude recovers.

Check current product status and troubleshoot · Usage limits and reset rules

Official update timeline

  1. · resolved

    This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

  2. · investigating

    We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

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