Elevated error rates with some U.S. business Mastercards
The provider has not confirmed which tracked products are affected.
Started:
Last official update:
Resolved:
Published incident duration: 5608 minutes.
All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.
Read the full official incident ↗
MiniCrafts groups the provider's published notice by affected product. Unconfirmed scope stays unconfirmed. Published incident duration is not a measurement of downtime for every user.
What to do
Try Claude, Gemini or Perplexity for chat; for API apps, add a fallback provider.
Check current product status and troubleshoot · Usage limits and reset rules
Official update timeline
- · resolved
All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.
- · monitoring
We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
- · identified
Investigating — We’re seeing payment declines on some U.S. business Mastercards. Affected cards have numbers beginning with 544015, 546400, 543502, 543799, or 512998. Some cards beginning with 513989 are also affected. For API customers, this can prevent automatic recharges and one-time credit purchases. If your prepaid balance runs out, your API requests may fail. If you use one of these cards, we recommend adding a card from a different issuer before your next payment, even if you haven’t seen a decline. If an API credit purchase has already failed, use the new card to retry the purchase. We’re working with our payment partners and will share updates here.
- · identified
Investigating — We’re seeing payment declines on some U.S. business Mastercards. Affected cards have numbers beginning with 544015, 546400, 543502, 543799, or 512998. Some cards beginning with 513989 are also affected. For API customers, this can prevent automatic recharges and one-time credit purchases. If your prepaid balance runs out, your API requests may fail. If you use one of these cards, we recommend adding a card from a different issuer before your next payment, even if you haven’t seen a decline. If an API credit purchase has already failed, use the new card to retry the purchase. We’re working with our payment partners and will share updates here.