Help, without the guesswork.

Install the app from your platform's store. Use the add-file button to select audio, open the file's action menu, choose an output format, then choose where to save the result. Keep the original until you have checked the exported file.

WEM is a container used for different audio codecs. Support depends on the codec and the app edition; the .wem extension alone does not identify a supported profile. Check that the file is complete and try a known-good file. Include the format or codec and the exact error in a support request.

Add the BNK file and open its action menu to extract embedded audio streams. A bank may contain references instead of embedded media. Extracted streams can also use a codec that this edition cannot decode, so an extraction does not guarantee playback.

Some WEM export options use a separate reference file to describe the target profile. Choose a valid, compatible reference when the app asks for it, and keep it separate from the source audio. A successful export is not proof that every game or Wwise project accepts the result.

The app is free to install. On Windows, a single-file export is free, and batch exports can require a consumable purchase. On Android, some formats and batch actions offer an ad or a purchase, while larger batches can require a purchase. On iPhone, iPad and Mac, some exports require a consumable App Store purchase. Eligible iPhone and iPad exports may offer a rewarded ad. Check your store for current local prices.

Keep the app's local data and reopen it with the account that made the purchase, including the same Apple Account on iPhone, iPad and Mac. Check for a recovery prompt and verify the result before paying again. If you contact support, share your platform, app version and the error message. Keep purchase tokens, passwords and payment details private.

Audio playback, decoding and conversion run on your device. The website offers product information and links to official stores. The platform privacy policy explains store purchases and advertising where offered. Read the platform privacy policy.

The app is available for Windows, Android, iPhone, iPad and Mac. The current iPhone and iPad edition requires iOS or iPadOS 15 or later. Check your store for the available version, Mac system requirements and availability in your country or region.